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  • Can I request a custom order?
    Yes! All beads and charms are interchangeable between bracelets. If you would like to make a custom order or order in bulk, please email us at and we will issue you a quote on your price. Please use this same form of contact for our engraveable items as well.
  • How can I track my order?
    You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. We typically ship via USPS which usually delivers within 2-7 business days.
  • When will my order will shipped?
    Orders placed Monday-Friday before 8 pm EST will begin processing that day, excluding holidays. All orders placed after 8 pm EST will begin processing the next business day. Orders placed on Friday after 8 pm EST will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. Processing takes anywhere from 0-48hrs. Your order will be shipped out immediately after process has completed. Be on the lookout from us with an email for tracking!
  • Are the products made of real gold?
    Yes and no. Our products are made from a high grade stainless steel base and then plated in real 18k yellow gold using an advanced ion bonding technique. This technique is key for long lasting durability & resistance.
  • Can I wear my items in the shower?
    This product is water proof, heat proof, and sweat proof. This means YES, you can shower with it. Although our jewelry is durable, we recommend only wearing your jewelry during normal day to day activities. This is excluding any physical activities such as sports or working out to avoid snagging and further damage. Removing your jewelry while showering is also a good practice to prevent snagging, but you WILL NOT have to worry about the 18k gold plating wearing off.
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